Become a partner
Send us the customer.We handle the hire and the claim.
Garages, bodyshops, recovery yards, rental companies, brokers, solicitors and assessors — refer your non-fault customer and earn a fee on every hire. They get a like-for-like car within 2 hours inside London, nothing on their policy and no excess. You keep your work and watch every job live.
- Fee on every hire
- 2-hour delivery in London
- Written terms every time
- Live status on every job
Who we work with
Six ways to partner with us
Whatever side of the trade you sit on, there is a referral route that fits how you already work.
Garages & bodyshops
Refer the customer, keep the repair. We run the hire, the insurer and the logistics.
Recovery & storage
Hand us the customer at the scene or from your yard. We take the claim from there.
Rental companies & fleets
Overflow and like-for-like cover when your own fleet is full or the car is the wrong match.
Brokers & insurers
A hire partner your clients thank you for. Nothing on their policy, nothing upfront.
Solicitors & accident referrers
Refer non-fault clients for the vehicle side. We never touch injury fees, either way.
Engineers & assessors
Pre-accident values, engineering and condition reports that hold up against an insurer.
Why partner with us
A hire partner that protects your customer and pays you
Terms in writing before a car moves, a fee on every hire, and a portal you can watch.
A fee on every hire
A referral fee for each customer who goes on hire, on terms agreed in writing before the first job. No minimum volume.
Mobile in 2 hours
A like-for-like replacement inside London within two hours, TfL-plated for private hire drivers.
Written terms, every time
Your customer reads the credit hire agreement and the rate before a car moves. You get a copy.
Live status on every job
See each referral from liability to hire to settlement, without picking up the phone.
You keep your work
Bodyshops keep the repair. Recovery keeps the storage. We run the hire and the claim around it.
One named contact
One person who knows your book and answers the phone. Escalations handled by them, not a queue.
2h
Delivery inside London
£0
Upfront for your customer
24/7
Accident line
1
Named contact for your book
How to refer
From your phone call to their car in four moves
One call or one form. We take it from there and keep you posted.
- 01
ONE CALL
Refer the customer
Call the partner line or send the form. Name, number, registration and what happened.
- 02
SAME DAY
We take the report
We speak to your customer, confirm the position and put the terms in writing.
- 03
WITHIN 2 HOURS
Car delivered
Like-for-like replacement to their door inside London. Your customer is mobile; you start the work.
- 04
ON HIRE
Fee and updates
Your referral fee is paid on the agreed terms and every stage is visible to you.
What we need from you
A name, a number and a registration
That is enough to start. Everything else we collect from the customer ourselves.
What we do not need
- A completed claim form. We take the report by phone, in the customer's own words.
- The customer's insurance details up front. They follow once we have spoken.
- Any promise about the outcome. We check the evidence before a car goes out.
Who
The customer's name and a mobile number they answer. We call them, so it helps if they know to expect us.
What
Registration of their car and a line on what happened. Date, place and whether the other driver admitted anything.
Evidence, if you have it
Photos of the damage, the other vehicle's registration, dashcam. Not needed to start. It speeds up the first call.
Your estimate, when ready
Bodyshops: your estimate and photos go on the file so hire is tied to a real repair period.
Partner enquiry
Tell us about your business
A member of the partnerships team calls you within one working day. We agree the fee, the referral route and the portal login in writing before the first job.
Partners ask us
Straight answers
A fee for each referred customer who goes on hire with us, on terms we agree with you in writing before the first referral. There is no minimum volume.
The customer's name and number, the registration and a line on what happened. We do the rest, including the report, the agreement and the delivery.
We do. We notify the at-fault insurer on day one and pursue hire, recovery, storage and repair costs. Your customer sees every letter in their portal.
Under credit hire, charges are claimed from the at-fault insurer and recovery is not certain. If a claim fails or the customer is found to be at fault, they may be liable under their agreement. We say this in writing before they sign, so nobody is surprised.
A short written agreement setting out the referral fee, when it is paid and how we treat your customers. No minimum volume, no exclusivity, and either side can end it in writing.
No. We do not pay or receive fees for injury referrals. Injury is always passed to a solicitor, with the customer's permission, and we take nothing for it.
Yes. The partner portal shows the same stages as the customer's portal, plus your fees. Anything on the customer's file that is personal to them stays with them.
No. We do not publish partner names, logos or referral numbers, and we will not publish yours without written agreement.
Partner with us
One call. Your customer is mobile in 2 hours.
Send the enquiry or call the partner line. We agree terms in writing before the first referral.
Courtesy Cars Group UK Ltd · Company No. 17430389 · Under credit hire, charges are claimed from the at-fault insurer and recovery is not certain.