Guides and tools
The first hour, in order.
Work down the list. Tick each one on your phone. Every step takes a moment and protects your claim. Your ticks stay on this device.
- Anyone hurt: 999 first
- Photos before anything moves
- Sign nothing
Your progress
0 of 19 done
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Safe first
Photograph before anything moves
Get their details, say little
Then tell us
Now tell us
One call. We take it from here.
Open 24/7, 365 days a year. A person answers. Photos can go straight to WhatsApp.
Or start the 90-second reportWhy each step matters
What the first hour protects
Three things go wrong most often. All three are avoidable in the first hour.